Salary Range: $35.94 - $54.16 / hour

The pay range above represents the lowest possible rate for the position and the highest possible rate. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range.

If you are viewing this posting on a job site, please visit our company page and search for the opportunity to view the pay range: https://careers-mycmh.icims.com/jobs 

Pay for PRN positions is calculated differently than Full-Time, Regular Part-Time, and Part-Time positions. PRN Rates depend on the position and other factors, including years of experience, or shift commitment according to the department policy. PRN differential is added in certain positions.

Position Overview: 

The IS Onboarding Coordinator plays a crucial role within the Information Systems (IS) Department of our health system, ensuring seamless integration of new staff members into our ecosystem of applications. This individual will be responsible for mapping and continuously improving systems onboarding processes, focusing on process efficiency and end user satisfaction. The IS Onboarding Coordinator facilitates training aids and processes, and role-based access controls. This position will work closely with IS staff, HR personnel and departmental managers to facilitate a smooth IS onboarding experience for all new employees, Medical Staff and non-employee resources.

Minimum Qualifications

• Associate of Arts (AA) or Associate of Science (AS) degree
• Seven (7) years of Health Information Technology experience
• Five (5) years of experience with electronic health records (EHR) and third-party applications
• Three (3) years of experience with onboarding in a Healthcare environment
• Two (2) years of experience in workflow analysis and documentation, including the use of modeling software (e.g., Visio)

Preferred Qualifications

• Bachelor's Degree
• Ability to understand basic technical concepts
• Lean Six Sigma or proven experience in process improvement
• Project Management Professional (PMP) Certification, or proven experience in project management, preferably in a healthcare or IT environment

Essential Functions and Responsibilities:

1. Continuously analyzes and maps the current onboarding process for new employees within the health system, ensuring documentation is always current and reflects any changes or updates to the process.
2. Regularly identifies bottlenecks, inefficiencies and areas for improvement in the onboarding workflow, maintaining a proactive approach to optimizing the onboarding experience.
3. Consistently proposes and implements strategies to streamline the onboarding process, focusing on reducing time-to-productivity for new hires, elimination of waste in provisioning workflows and incorporation of the latest tools and technologies to enhance efficiency and effectiveness.
4. Collaborates with relevant stakeholders to implement process improvements effectively.
5. Coordinates training sessions for new employees on IS systems (Email, Teams, Intranet, etc.) and software applications.
6. Develops and maintains training materials.
7. Conducts general training sessions with users, new and current, as needed.
8. Creates and maintains a catalogue and schedule of training courses.
9. Ensures that training materials are up-to-date and tailored to the specific roles and responsibilities of each employee.
10. Works with IS onboarding stakeholders to implement role-based access controls for new employees.
11. Ensures that employees have appropriate access permissions based on their job roles and responsibilities.
12. Maintains accurate records of onboarding activities, training completion and access permissions.
13. Ensures compliance with hospital policies, industry regulations and data security standards throughout the onboarding process.
14. Provides ongoing support and assistance to new employees during the onboarding process.
15. Serves as a point of contact for questions, concerns and technical assistance related to IS onboarding procedures.
16. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
17. Maintains an awareness of current technology including other related areas of information services.
18. Assists in development and implementation of policies and procedures for the department operation.
19. Troubleshoots, identifies improvements and makes simple decisions independently.
20. Works successfully and professionally with all levels of employees and management.
21. Performs other duties as assigned.

When it comes to quality, we're 5 Star!

Community Memorial Health System was established in 2005 when Community Memorial Hospital in Ventura merged with Ojai Valley Community Hospital. It is comprised of these two hospitals along with a network of primary and specialty care health centers serving various communities across west Ventura County. Our health system is a community-owned, not-for-profit organization. As such, we are not backed by a corporate or government entity, nor do we answer to shareholders. We depend on – and answer to – the communities we serve.

Community Memorial Hospital – Ventura has been awarded a prestigious five-star rating by the Centers for Medicare & Medicaid Services (CMS)! This achievement represents thousands of people going the extra mile every day for our patients, and we are the ONLY hospital in Ventura County to earn this distinction!

Community Memorial Healthcare Benefits

To help heal, comfort, and promote health for the communities we serve, Community Memorial Healthcare takes care of our community of employees so our local community can be cared for. That’s why we provide competitive benefits, along with great career choices, training, and leadership development. Our total rewards package provides benefits that support you and your family’s health and wellness in all aspects of life. From our top tier insurance plans to our employee assistance program, take advantage of what CMH has to offer so you and your loved ones can have peace of mind now and for years to come. CMH is here for you and your family every step of the way.

• Competitive Pay
• Shift Differentials
• In-House Registry Rates
• Fidelity 403(b) Retirement Plan
• Paid Time Off
• Medical (EPO/PPO), Dental, & Vision Insurance Coverage
• Voluntary Worksite Benefits
• Employee Assistance Program Available 24/7 (EAP)
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF)
• Recognition programs
• Employee service recognition events
• Home, Retail, Travel & Entertainment Discounts
• National Hospital Week and National Nurses Week celebrations

Community Memorial Healthcare is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. We strive to promote an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work in our community.

“We are an AA/EEO/Veterans/Disabled Employer”