Salary Range: $49.63 - $74.79 per hour

The pay range above represents the lowest possible rate for the position and the highest possible rate. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range.

If you are viewing this posting on a job site, please visit our company page and search for the opportunity to view the pay range: https://careers-mycmh.icims.com/jobs

Position Overview: 

As a Senior Member of the Information System team, this position provides leadership, experience, knowledge and expertise towards the implementation of new applications and the support and optimizations of existing applications.

Required:

• Five (5) years Health Information Technology experience
• Experience in an analyst role providing application support, debugging, clinical or business workflows, and problem solving, and standard project management tools
• Three (3) years of experience leading teams and managing small to medium sized projects
• Two (2) years of experience managing vendor relationships
• Two (2) years of experience in workflow analysis, including the use of modeling software (e.g., Visio).
• Proficient in two (2) or more areas of core clinical or business information systems

Preferred:

• Bachelor's Degree
• Previous experience supporting Acute, Ambulatory, or Business Applications, including, but not limited to, Meditech, Patient Keeper, Periwatch, Picis, Kronos, Allscripts Touchworks, Allscripts Practice Management, Dragon Medical One, and dbMotion
• Experience with ServiceNow, and Citrix
• Project Management Certification (PMP)
• Two (2) years of work experience in a role requiring interaction with executive leadership (e.g., Vice President level and above)
• Fluency with Microsoft Office 365
• Clinical experience/license/certification

Essential Functions and Responsibilities:

1. Manages small- to medium-sized projects as directed by Information Systems management.

2. Participates as a lead or primary support analyst for Information Systems projects. Responsible for the completion and coordination of related tasks.

3. Demonstrates sound judgment, critical thinking, and collaborative relationship-building skills.

4. Assists the manager with supervisory-related tasks as directed. Functions as a resource for Level I and Level II analysts.

5. Acts independently and/or within a team environment to achieve project, department, or organizational objectives while remaining open to management and end-user input.

6. Leads and/or participates in various interdepartmental work groups or committees as an application subject matter expert.

7. Provides operational support for applications, including troubleshooting, maintenance, training, and vendor interaction.

8. Impartially analyzes new and/or potential software enhancements, identifying present and future business needs.

9. Works with end-users to ensure modifications are appropriate and consistent with Information Systems standards.

10. Provides clear and concise training and documentation on applications and operational processes.

11. Meets with internal and external end-users, ensuring documentation is clear and understood.

12. Analyzes, identifies, evaluates, and documents end-user needs.

13. Assesses current applications to determine whether system requirements, regulatory requirements, and daily operational requirements are met.

14. Analyzes current processes and programs for enhancements to improve data integrity, workflow efficiency, and end-user satisfaction.

15. Assists end-users in satisfying both ad hoc and ongoing information needs. Demonstrates a detailed level of knowledge of applications relating to assigned business areas.

16. Responsible for timely and accurate problem resolution.

17. Utilizes standard documentation and the help desk system as daily tools.

18. Escalates problems to appropriate resources (e.g., colleagues, vendors, and/or Information Systems management) when required to ensure timely resolution.

19. Advises and consults with end-users on the functional capabilities of various Community Memorial Healthcare applications to enhance productivity and support essential job functions.

20. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.

21. Maintains awareness of current technologies, including other related areas of information services.

22. Assists in the development and implementation of departmental policies and procedures.

23. Performs other duties as assigned.

When it comes to quality, we're 5 Star!

Community Memorial Health System was established in 2005 when Community Memorial Hospital in Ventura merged with Ojai Valley Community Hospital. It is comprised of these two hospitals along with a network of primary and specialty care health centers serving various communities across west Ventura County. Our health system is a community-owned, not-for-profit organization. As such, we are not backed by a corporate or government entity, nor do we answer to shareholders. We depend on – and answer to – the communities we serve.

Community Memorial Hospital – Ventura has been awarded a prestigious five-star rating by the Centers for Medicare & Medicaid Services (CMS)! This achievement represents thousands of people going the extra mile every day for our patients, and we are the ONLY hospital in Ventura County to earn this distinction!

Community Memorial Healthcare Benefits

To help heal, comfort, and promote health for the communities we serve, Community Memorial Healthcare takes care of our community of employees so our local community can be cared for. That’s why we provide competitive benefits, along with great career choices, training, and leadership development. Our total rewards package provides benefits that support you and your family’s health and wellness in all aspects of life. From our top tier insurance plans to our employee assistance program, take advantage of what CMH has to offer so you and your loved ones can have peace of mind now and for years to come. CMH is here for you and your family every step of the way.

• Competitive Pay
• Shift Differentials
• In-House Registry Rates
• Fidelity 403(b) Retirement Plan
• Paid Time Off
• Medical (EPO/PPO), Dental, & Vision Insurance Coverage
• Voluntary Worksite Benefits
• Employee Assistance Program Available 24/7 (EAP)
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF)
• Recognition programs
• Employee service recognition events
• Home, Retail, Travel & Entertainment Discounts
• National Hospital Week and National Nurses Week celebrations

Community Memorial Healthcare is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. We strive to promote an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work in our community.

“We are an AA/EEO/Veterans/Disabled Employer”